Privacy Policy

RM Fincorp respects your privacy and is committed to handling personal data responsibly and transparently.

This Privacy Policy explains how R M finacess advisory private limited, operating under the name RM Fincorp (“RM Fincorp”, “we”, “us” or “our”), collects, uses, stores, shares and protects personal data when you visit https://rmfincorp.com/ (the “Website”), contact us, request a consultation, subscribe to communications or otherwise interact with us.

Our registered office is located at 10, Poorvi Marg, DLF Phase 2, Sector 25, Gurugram, Haryana 122022.

By using the Website or voluntarily providing personal data to us, you acknowledge the practices described in this Privacy Policy. Where consent is required by applicable law, we will seek it through an appropriate notice or affirmative action.

1. Scope of This Policy

This Privacy Policy applies to personal data collected through:

  • the Website and its contact or consultation forms;
  • email, telephone, video calls and other business communications;
  • events, meetings, referrals and professional networking activities;
  • newsletters, reports, insights or other communications you request; and
  • preliminary discussions concerning a possible client or business relationship.

Information processed while delivering services to a client may also be governed by a separate engagement letter, service agreement, data-processing agreement, non-disclosure agreement or other contractual terms. If there is a conflict, the applicable contract will govern the relevant processing activity.

2. Personal Data We May Collect

Depending on how you interact with us, we may collect the following categories of personal data.

2.1 Information You Provide

  • name;
  • business email address and telephone number;
  • job title, department and employer or organisation name;
  • office or business address;
  • information included in an enquiry, consultation request or message;
  • communication preferences;
  • information provided during meetings, calls or business discussions;
  • documents or information voluntarily shared when evaluating or delivering an engagement; and
  • any other personal data you choose to provide.

2.2 Information Collected Automatically

When you access the Website, we or our authorised service providers may automatically collect:

  • IP address;
  • browser type and version;
  • device type and operating system;
  • approximate location derived from the IP address;
  • pages visited, time spent, referring page and navigation activity;
  • date and time of access;
  • cookie identifiers and similar technical information; and
  • security, diagnostic and server-log information.

2.3 Information From Other Sources

We may receive professional or business information from:

  • your organisation or authorised representatives;
  • referrals and mutual business contacts;
  • publicly available corporate websites and professional platforms;
  • event organisers and business partners, where permitted; and
  • service providers supporting identity, compliance, security or business-development activities.

We ask that you do not submit banking credentials, account passwords, one-time passwords, payment instructions or sensitive financial information through a general Website form. Where such information is legitimately required for an engagement, we will provide an appropriate authorised channel and applicable contractual safeguards.

3. How We Use Personal Data

We may process personal data to:

  • respond to enquiries and consultation requests;
  • communicate with you and manage business correspondence;
  • evaluate, establish and administer prospective or existing client relationships;
  • prepare proposals, engagement documents and service communications;
  • deliver and improve our treasury-management and advisory services;
  • provide requested reports, insights, newsletters or event information;
  • understand how visitors use the Website and improve its content, design and performance;
  • maintain the security, availability and integrity of the Website and our systems;
  • prevent fraud, misuse, cyber threats and unauthorised activity;
  • maintain business, compliance and accounting records;
  • exercise or defend legal rights and resolve disputes;
  • comply with applicable legal, regulatory, tax and contractual obligations; and
  • carry out another purpose disclosed to you at the time of collection.

We will not use personal data for a purpose that is materially incompatible with the purpose for which it was collected unless permitted by law or after providing an appropriate notice and obtaining consent where required.

4. Basis for Processing

Depending on the circumstances and applicable law, we may process personal data based on:

  • your consent;
  • your request to take steps before entering into a contract;
  • performance of a contract with you or your organisation;
  • compliance with a legal or regulatory obligation;
  • legitimate uses or legitimate business interests permitted under applicable law, such as responding to business enquiries, securing our systems and improving the Website; or
  • the establishment, exercise or defence of legal claims.

Where processing is based on consent, you may withdraw that consent by contacting us. Withdrawal will not affect the lawfulness of processing carried out before the withdrawal and may not affect processing permitted on another lawful basis.

5. Cookies and Similar Technologies

The Website may use cookies, pixels, tags, local storage and similar technologies to:

  • enable essential Website functions;
  • remember preferences;
  • maintain security and prevent misuse;
  • measure Website traffic and performance;
  • understand how visitors interact with Website content; and
  • support communications or marketing where you have consented or where otherwise permitted by law.

Cookies may be session cookies, which expire when you close your browser, or persistent cookies, which remain for a defined period.

You can control cookies through your browser settings and, where available, the Website’s cookie-consent tool. Blocking certain cookies may affect Website functionality. Details of the specific cookies and analytics services in use should be listed in a separate Cookie Notice or cookie-consent panel once the Website’s final technology configuration has been confirmed.

6. Communications and Marketing

We may send information about RM Fincorp’s services, insights, events or updates when:

  • you have requested or consented to receive them;
  • you have an existing professional or business relationship with us; or
  • the communication is otherwise permitted by applicable law.

You may opt out of non-essential marketing communications at any time by using an unsubscribe option, where provided, or contacting us at rmfinaccess@gmail.com. We may continue to send essential administrative, contractual or service-related communications.

7. How We Share Personal Data

We may share personal data only when reasonably necessary with:

  • employees, directors, authorised consultants and affiliates who require it for legitimate business purposes;
  • hosting, website, email, analytics, cloud-storage, cybersecurity, communications and IT service providers;
  • professional advisers, including legal, accounting, audit, tax and compliance advisers;
  • banks, financial institutions, technology vendors or other counterparties involved in an authorised client engagement;
  • regulatory authorities, courts, law-enforcement agencies or government bodies when legally required;
  • a potential buyer, successor or other relevant party in connection with a merger, acquisition, restructuring, financing or transfer of all or part of our business; and
  • another person where you have requested, authorised or consented to the disclosure.

Service providers are expected to process personal data only for authorised purposes and to apply appropriate confidentiality and security measures. We do not sell or rent personal data to third parties.

8. International Data Transfers

Some service providers or technology systems may process or store data outside the state or country in which you are located. Where personal data is transferred internationally, we will take reasonable steps to ensure that the transfer is lawful and subject to appropriate contractual, technical or organisational safeguards as required by applicable law.

9. Data Retention

We retain personal data only for as long as reasonably necessary for the purpose for which it was collected, including to:

  • respond to and maintain records of enquiries;
  • manage a prospective or active business relationship;
  • perform contractual obligations;
  • comply with legal, tax, accounting, regulatory or record-retention requirements;
  • resolve disputes or enforce agreements; and
  • maintain security and prevent fraud.

Retention periods may vary depending on the nature of the information, the relationship and applicable legal requirements. When personal data is no longer required, we will take reasonable steps to delete, anonymise or securely dispose of it, unless continued retention is permitted or required by law.

10. Data Security

We use reasonable administrative, technical and organisational safeguards designed to protect personal data against unauthorised access, alteration, disclosure, loss, misuse or destruction. These measures may include access controls, authentication, encryption where appropriate, secure hosting, backups, monitoring, staff confidentiality obligations and vendor-management processes.

No website, internet transmission or storage system can be guaranteed to be completely secure. You are responsible for using secure devices and networks and for not transmitting credentials or highly sensitive information through unsecured channels.

If we become aware of a personal-data breach, we will assess and address it and provide notifications where required by applicable law.

11. Your Rights

Subject to applicable law, verification of your identity and relevant exemptions, you may have the right to:

  • request information about the personal data we process and the processing activities undertaken;
  • access a summary or copy of personal data associated with you;
  • request correction, completion or updating of inaccurate or incomplete personal data;
  • request deletion or erasure of personal data that is no longer required for a lawful purpose;
  • withdraw consent where processing is based on consent;
  • opt out of non-essential marketing communications;
  • submit a grievance concerning the handling of your personal data; and
  • nominate another person to exercise applicable rights in the event of death or incapacity, where provided under applicable law.

To exercise a right, contact us using the details in Section 17. We may request information necessary to verify your identity and authority. We will respond within the period required by applicable law.

These rights are not absolute. We may decline or limit a request where permitted by law, including where processing is required to comply with a legal obligation, establish or defend a legal claim, protect another person’s rights or retain legitimate business records.

12. Your Responsibilities

You should provide accurate and current information and notify us when relevant details change. If you provide personal data relating to another person, you confirm that you are authorised to do so and, where required, have provided that person with appropriate notice or obtained valid consent.

You should not impersonate another person, submit false or misleading information, suppress material information or make a grievance that is knowingly false or frivolous.

13. Children’s Privacy

The Website and our services are intended for corporate and professional users and are not directed at children. We do not knowingly seek to collect personal data from individuals under 18 years of age through the Website.

If you believe that a child has provided personal data to us, please contact us so that we can review and take appropriate action.

14. Third-Party Links

The Website may contain links to third-party websites, services or platforms. We do not control their privacy practices and are not responsible for their content, security or handling of personal data. You should review the privacy policy of each third party before providing personal data.

15. Automated Decision-Making

RM Fincorp does not use information collected through the general Website enquiry process to make decisions that produce legal or similarly significant effects solely through automated processing. If this practice changes, we will provide an appropriate notice where required.

16. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, services, technology or legal obligations. The revised policy will be posted on this page with an updated “Last Updated” date.

Where a change materially affects how we process personal data, we will take reasonable steps to provide additional notice or obtain consent where required by law.

17. Contact and Grievance Redressal

For privacy questions, requests or grievances, please contact:

RM Fincorp
Registered Address: 10, Poorvi Marg, DLF Phase 2, Sector 25, Gurugram, Haryana 122022
Email: rmfinaccess@gmail.com

Please include sufficient information to identify you, describe your relationship with RM Fincorp and explain your request or concern. We will acknowledge and address legitimate requests in accordance with applicable law.

If you are dissatisfied with our response, you may have the right to pursue further remedies or approach the relevant authority under applicable data-protection law.

18. Governing Framework

This Privacy Policy is intended to be read in accordance with applicable Indian data-protection, information-technology and sector-specific requirements, including requirements brought into force under the Digital Personal Data Protection Act, 2023 and its applicable rules, as amended from time to time.